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Active support is put simply, looking at what a person can do instead of what they can’t. It is about ensuring people are engaged and actively participating in their lives.


Active support is about looking for and identifying real opportunities where people can actively engage in everyday activities.


It is about breaking that activity down into a series of simple steps. This allows you to see more clearly which parts of a task a person can do themselves, what they may need some support to do, and what they cannot currently complete. It supports people to engage in the parts they can do or need support to do, and develop further skills.


It is important to look at the different types of support a person may need

  • Environmental – a physical aid, a certain room, space

  • Verbal – prompts, instructions, reminders

  • Visual – pointing, gestures, pictorial references, an object

  • Physical – hand over hand, a touch


Active support is about celebrating people’s talents, maximising choice and control, and promoting wellbeing and increasing self-esteem.


Ngage has made a series of short videos and information sheets showing how seemingly simple tasks can be broken down into much smaller tasks. We hope you find them useful.

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